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Detroit SHRM Workshop: "The Great Generational Divide & How to Build a Bridge for Improved Perf..."
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Detroit SHRM Workshop:

Hardly a day goes by without some article or research outlining the generational diversity impacting the workplace. Clearly the landscape has changed and it has become imperative that organizations address the surrounding issues of having multiple generations within their organizations.

When: Thursday, February 4, 2016
7:30am - 12:00pm
Where: Management Education Center
811 W. Square Lake Road
Troy, Michigan  48098
United States
Presenter: Panel: Dr. Boris Baltes, Jennifer Muñoz, BAA, Dr. Mary Welsh and Janelle Morck
Contact: Detroit SHRM

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"The Great Generational Divide and How to Build a Bridge for Improved Performance"


Dr. Boris Baltes of Wayne State University (Focus on Older Workers), Jennifer Muñoz of AARP (Focus on Older Workers), Dr. Mary Welsh of WBHR Consultants (Focus on Generational Issues), Janelle Morck of CIA Financial Group (Millennial Panelist) and Ed Holinski of ASE (Moderator).


Hardly a day goes by without some article or research outlining the generational diversity impacting the workplace. Clearly the landscape has changed and it has become imperative that organizations address the surrounding issues of having multiple generations within their organizations.

The full lifecycle of an employee must be considered to ensure success. As early as the posting/recruitment of an opportunity to the exit interview, organizations must build a culture to support and promote generational diversity.

Come listen to experts discuss the real concerns and present solutions to implement in your own organizations.  This workshop will provide a panel discussion with experts in the field of generational diversity. Also, you will hear about a company that has found success with a targeted approach to building a diverse workforce to support multiple generations. They will discuss their approach and the measureable success from such an undertaking. Lastly, come prepared to work on tools to use right away in your organizations. The facilitators will help develop job descriptions, interview techniques and performance evaluations to start building a culture that supports multiple generations in the workplace.


  • Provide a Generational Overview of the current workplace landscape along with impacting attributes.
  • Panelists to provide insight into the challenges and solutions for managing a diverse workforce.
  • Present a success story from Clarity Voice which will benchmark and demonstrate navigating the diverse workplace.
  • Analyze the posting to performance process/methods to successfully attract, motivate, and retain talent. Further understand the impact to the bottom line when organizations fail or refuse to promote a generationally and culturally inclusive workplace community.


7:30 – 8:00 am          Networking, Registration and Continental Breakfast
8:00 – 12:00 pm        Presentation


HRCI - Approved for 3.5 General Credits.
SHRM - Pre-approved for 3.5 Credits.



EARLY BIRD REGISTRATION FEES (through January 31st): 
Detroit SHRM Members: $115
Non-Members: $145

REGISTRATION FEES (after January 31st):
Detroit SHRM Professional Members: $130.00
Non-Members: $160.00

   Cancellations must be received in writing by Sunday, January 31st.  Please send cancellation request via e-mail to Substitutions are allowed, however the non-member rate may apply.


Dr. Boris Baltes is a Professor and Chair of the Department of Psychology at Wayne State University.  His research interests include examining the effects of stereotypes on workplace outcomes, age and workplace issues, and work-family balance.  He currently serves as an associate/action editor for the Journal of Organizational Behavior and is on the Editorial Boards of Organizational Research Methods, Journal of Business and Psychology, and Work, Aging and Retirement. Dr. Baltes is a Fellow of SIOP (APA Division 14).  He received his PhD in I-O psychology from Northern Illinois University in 1998.

Jennifer Muñoz is a community organizer, activist, public speaker, and writer on issues related to older adults.  She is the Associate State Director for AARP Michigan. Her work involves helping older adults live productive, independent and dignified lives and advocating on their behalf.  She writes for various publications including Faith Grand Rapids and West Michigan Woman magazines on topics related to aging.  While she is a Grand Rapids native, she works across the state on behalf of the 1.4 million AARP members  in Michigan.

Dr. Mary Welsh, SPHR, SHRM-SCP has over twenty years of human resources experience in a variety of fields, teaching and speaking experience, Senior Professional Human Resources (SPHR) certification, a Master’s degree with a dual concentration in HR Management and Business Operations Management as well as a Doctorate of Management in Executive Leadership degree from Walsh College in Troy Michigan.

Dr. Mary through her consulting firm, WBHR Consultants Inc., provides business and human resources services and combines her doctoral studies on generational diversity and her responsibilities as a Lead Faculty member to create and support educational courses.  She also teaches on variety of relevant issues at seven different universities from generational differences in the workplace, personality testing, culture and team building, strategic management and HR related subject matter, and actively encourages a diversified culture and workforce committed to the cultural inclusion of differing perspectives.

Janelle Morck joined CIA Financial Group in 2008. She holds her Life Accident and Health License, her Property and Casualty License, and her ACA certification through NAHU. Janelle utilizes a proactive approach to assist our Benefits clients design, develop, and maintain an appropriate benefits program to ensure they attract and retain the best employees. Janelle is on the Board of Directors for the Judson Center and is also Co-Director on the Education Committee for SHRM. She graduated from Walsh College in 2010 with a Bachelors of Business Administration degree in Marketing.

MISHRM Mailing Address:

c/o Meeting Coordinators, Inc.
P.O. Box 99463

Troy, Michigan 48099
(844) 4MI-SHRM

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